Information Collected by Washington Realty Group
We collect personal information to: 1) Grant you access to NWMLS information 2) Ensure the safety of our agents while on a tour 3) Help you buy or sell your home while using one of our brokerage agents. This information allows us to provide you and other users with a customized, efficient, and generally awesome experience.
Information You Provide to Us
We receive and store information you enter on our website or provide to us in any other way. You can choose not to provide us with specific information, but you may not be able to take advantage of all of our features. Washington Realty Group personnel may have access to user information if necessary to the normal course of Washington Realty Group business, and all will be held to high standards regarding the use of your data.
In order for you to use the Washington Realty Group web site or our brokerage services, such as saved searches, favorites, or tours, you must complete a registration form. As part of this registration form, we require select personal information, including but not limited to your full name and e-mail address.
Washington Realty Group Web Site
Washington Realty Group’s web site (jimcliffordrealty.com) allows you to save searches, create email alerts, request downloads and otherwise organize homes and information that may be of interest to you. We save all of this information for your use later.
Reviews and Ratings
We pride ourselves on transparency, and we survey all of our clients to periodically rate their experiences using our website or agents. This information may be displayed on the website in complete or aggregate form. We may also share this information directly with agents for quality control and training.
In order to determine which homes are in your price range, and to help you make an offer more quickly when you do find a home, we may ask you to get pre-approved with a mortgage broker or lender, and to provide this pre-approval information to one of our agents. No financial information obtained from clients will be posted to the website.
Any information you post to our comments or reviews/testimonials will be available publicly.
We receive and store information whenever you interact with us. This includes traffic and IP address data from our server logs, Washington Realty Group cookie information, and the page you requested. Washington Realty Group uses this information to help diagnose server problems, analyze trends, and administer the website.
In addition, when you are signed in and using Washington Realty Group through Facebook, Twitter, or any other third-party authorization service, we may make use of the data that they provide us to further customize your Washington Realty Group experience.
We use various tools to communicate with our customers and maintain their information. Washington Realty Group may send out opt-in e-mails with Washington Realty Group-related news, surveys or promotions. You may also subscribe to Listing Alert Emails with customized summaries of homes for sale.
If you do not want to receive e-mail from us, send an email to [email protected] with your request and/or follow the instructions contained in the unwanted e-mail message. Depending on how you send the request, the request may not be processed immediately.
We put a cookie on your computer to help us keep track of when you were last on the site, where you last searched and how you’re using our service. While you are free to disable cookies on your browser, we recommend that you leave cookies activated to use some of Washington Realty Group’s most useful features. These cookies should not to be eaten that is they are not meant for human consumption.
Keeping Information Secure
Your Washington Realty Group account information is protected by a password for your privacy and security. Your password is known only to you. Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to your account information.
Ways to Control Display and Use of Your Information
By sending an email to [email protected] you can correct, amend, add or delete personal information on our we have in our database. However, even after you update information, we may maintain a copy of the original information in our records.
You may request deletion of your Washington Realty Group account by e-mailing us at [email protected]